Careers - Brink's Canada

Brink’s: Our Tradition of Excellence

Join Brink's and be part of a company that has been trusted since 1859. We are the global leader in total cash management, secure logistics, and payment solutions, providing services to the world's largest companies. With unparalleled experience in cash management, we're looking for people like you to join our thriving and growing business.

Brink’s: True Career Path and Growth

Brink's provides training programs so you can grow your career. Promoting from within is key to our success, and our employees have plenty of opportunities for growth in this industry-leading organization.

Brink’s: Competitive Benefits

Brink's is committed to offering competitive pay and benefits. We offer health insurance, vision, and dental coverage to all full-time employees and to qualifying employees.

General Intro

Congratulations! You’ve made it to the next phase of interviews at Brink’s. We’re excited to have you meet more team members, and see our culture firsthand. Our goal is that you’ll learn more about what it's like to work at Brink’s, and will walk away excited to join our family. We view the candidate experience as a critical factor, and we want to provide you with the best experience possible. Please let your recruiter know if you have questions or you need additional information.

How to Prepare

1. Check out our Career site to learn more about company culture, Brink’s Services, and Products.

2. Hear from one of our employees on what it’s like to be an employee at Brink’s.

3. Your interviewers will ask behavioral questions to learn more about your past experiences.

4. Think critically about what you’re looking for in your next role. What kind of environment suits you? How do you best partner with peers and managers? What excites you?

5. We want to know what you want to know. Ask us questions! We don’t expect you to know everything.

6. Structured interviewing: in an effort to create a consistent interview framework, we ask all candidates for a particular job the same set of questions.

7. Several team members will meet with you on the day of your interview to help with providing a realistic job preview.

How we Assess

We hire for potential: It is our belief that general talent and learning agility is a huge asset, and enables high performing individuals to reach their full potential in an environment like ours. We are actively looking for candidates that will be able to grow.

We hire for values: Our core values shape the way we interact with one another; the way we serve our customers and the way we operate! We actively look for candidates with attributes that map to our core values. Learn about our core values!

FAQs Field Positions

1. What does Brink's require for Armed Guard, Messenger, Driver and Air Courier positions?
   Brink's requires the following:
   • Possess both restricted and non-restricted Federal Firearms Licenses (PAL: Possession and Acquisition License)
   • A valid driver’s license (G license in Ontario + clean driving abstract)
   • Flexible schedule to work part-time shifts (including nights and weekends)
   • Ability to meet a monthly shift minimum (12-shift minimum/month)
   • Medical Assessment: complete a form with your doctor to confirm ability to meet bona fide occupational requirements (such as frequent lifting, kneeling, etc.)
   • Physically and mentally capable of being in a high-stress environment (including the ability to kneel regularly to load ATM’s)
   • Must attend and pass an 8-day Use of Force & Basic Blue course (run by Brink's Canada)



2. How do I obtain a PAL (Possession and Acquisition License)?
   Follow this link for instructions: https://www.rcmp-grc.gc.ca/en/apply-a-firearms-licence

3. What should I wear to my interview?
   Interviews can already be stressful, so we want you to wear what makes you feel most comfortable. At Brink’s our policy for non-uniformed employees is "Dress for Your Day". This "Dress for Your Day" policy means that employees can choose what they want to wear to work each day based on their schedule. So, go ahead, “dress for your interview day”, we cannot wait to meet you!

4. What do I need to bring with me to a branch interview?
   A valid photo ID is required to enter the building. If you would like to bring a copy of your resume, you are welcome to, but the Hiring Manager will be provided a copy of the resume and application from the recruiting team.

5. What do I need to do when I arrive to a branch?
   When you arrive at the facility, a member of our team will be on-hand to sign you in. You may be requested to show identification.

6. What should I expect after the interview?
   Your recruiter will reach out to discuss your interview, any further questions you might have, and outline the next steps in the process. We don’t want to keep candidates waiting, our goal is to have all offers initiated within 24 – 72 hours of the interview. After an offer is signed, a recruiter will work with you on completing the background check, medical and gathering your PAL, driver’s license and driving abstract.

7. What is a typical day of an Armed Guard at Brink's?
   • Perform pickup and delivery for all clients on a scheduled route
   • Being on your feet for extended periods of time, heavy lifting/sitting for long periods of time if driving (11 tonne truck)
   • Entering and exiting a truck 20-100 times daily and carrying 5 lbs to 50 lbs, pushing/pulling loads from 50 lbs to 300 lbs (bending/crouching/kneeling/stooping/stair climbing)
   • Carrying a firearm and driving an armored truck in all weather-related conditions, cope with emergency if one was to arise
   • Load and unload an armored vehicle
   • Reload or perform minor repairs on ATM’s from various financial clients



8. Which background checks does Brink's conduct?
   Brink's Canada conducts credit, criminal, reference, medical, 5-year employment verification and educational checks. If hired, we are required to keep a record of your PAL license, driver’s license and driving abstract.

9. What assessments and training are conducted for Armed Guards?
   During the branch interview for armed positions, you will go through a driving assessment and firearms assessment. If you pass the branch interview and background check process, the next step is to complete an 8-day mandatory Use of Force and Basic Blue training. Use of Force training is typically conducted Monday to Friday from 7am-3pm and Basic Blue is the following week from Monday to Wednesday. We need your commitment to these 8 days in order to be ready for your career at Brink's.

FAQs Corporate Positions

1. What are some of the main corporate positions Brink's Canada hires for?
   • Human Resources: Payroll, Benefits/Pension Specialists, HR Business Partner, Communications, Labour Relations, Learning and Development, HRIS
   • Sales: Business Development Manager, National Account Executive, Senior Account Executive
   • Administrative: Call Centre Agent, Cashiers, Executive Assistant
   • Information Technology: Business Solution Analyst, Systems Administrator, Service Delivery Manager



2. Which background checks does Brink's conduct?
   Brink's Canada conducts credit, criminal, reference, 5-year employment verification and educational checks for all corporate employees.

3. Which is the policy for hybrid working conditions for corporate employees?
   Brink’s recognizes that a hybrid work model brings flexibility to employees to work where and when they want, usually by balancing time between office and remote work locations.
   For employees in hybrid-eligible roles, there is an expectation that employees will be in office a four (4) to twelve (12) days minimum per month. Your immediate supervisor will collaborate with you on your in-office schedule.

4. Where is the corporate head office located?
   95 Browns Line Etobicoke, ON

5. What should I wear to my interview?
   Interviews can already be stressful, so we want you to wear what makes you feel most comfortable. At Brink’s our policy for non-uniformed employees is "Dress for Your Day". This “Dress for Your Day” policy means that employees can choose what they want to wear to work each day based on their schedule. So, go ahead, “dress for your interview day”, we cannot wait to meet you!

6. What do I need to do when I arrive at a branch?
   When you arrive at the facility, a member of our team will be on-hand to sign you in. You may be requested to show identification.

7. What do I need to bring with me to a branch interview?
   A valid photo ID is required to enter the building. If you would like to bring a copy of your resume, you are welcome to, but the Hiring Manager will be provided a copy of the resume and application from the recruiting team.

8. What should I expect after the interview?
   Your recruiter will reach out to discuss your interview and outline the next steps in the process. This is also the time for you to bring up any further questions you may have. One of our goals through the recruitment process is to have all offers initiated within 24 to 72 hours of the interview; we don’t want to keep candidates waiting. After an offer is signed, a recruiter will work with you to complete the background check.

Step-by-Step guide to applying at Brink's

Behavioral Interview Overview

• The Interview experience is a 3-step structured interview to include:

  Step 1. Introduction: Review resume/previous job duties

  Step 2. Behavioral Interview: Role specific questions and realistic job preview.

  Step 3. Closing: Allow candidate to ask questions and meet with additional members of management.

• Interview questions are all linked to a specific competency

• Be prepared for probing questions to be used as a follow up question

Check out our great benefits including healthcare, employee programs and ways to save for the future

Health Benefits

• Medical Plans

• Dental Plans

• Vision Plans

Disability Benefits

• Short and Long-term coverage eligibility

Retirement Savings Plans

All permanent employees are eligible to participate in our pension plans (qualification rules may apply).

Employee Assistance Program

The Company provides eligible Employees and their immediate family members an Employee Assistance Program (EAP). A completely confidential means of discussing personal problems with qualified counselors.
The EAP provides telephonic counseling on an unlimited basis. If you prefer, you may choose up to five face-to-face counseling sessions per family member per calendar year at no cost to you.

Life Insurance Benefits

• Basic Life Insurance

• Accidental Death & Dismemberment Insurance

• Supplemental Life

• Supplemental Life – Spousal

• Supplemental Life – Child

• Personal Accident Insurance

• 24-Hour Violent Crime Coverage

• Voluntary Benefits

Other Benefits

• Back-up Care through Care.com

• Brink's Scholarship Program

• Financial Wellness

• Legal Plan

• Identity Theft Protection

• Pet Insurance

• Please ensure you list your PAL on your resume, especially if you are applying for the following roles: Armed Guard, Messenger, Driver or Air Courier. If you don’t list your PAL certification, a Recruiter will assume you are not qualified.

• List your most recent job experience at the top. Typically, your most recent experience is more relevant and valuable to an interviewer. Bring your enthusiasm and positivity to an interview.

• Read the job description thoroughly – specifically the requirements of the job. i.e. if you don’t have your PAL license yet, you should be looking at our Cash Logistics positions only until you receive your PAL.

• Brink’s can hire individuals who are: Canadian Citizens or Permanent Residents or on work/education visas

• If you are applying for a job and are currently located in another country, it would be best to apply to us once you are physically in Canada. We typically meet all candidates in person in first and/or second round of interviews.

Proud to be Brink's

Wayne A., Branch Manager – Thunder Bay

"I started as a driver and guard for Brink’s in 1998 and over the years progressed as an operations supervisor, assistant manager to my current role now as Branch Manager.

At Brink’s you are entrusted to do your job. It is good stable work, and you will see many interesting things you would not see in other jobs."

– Wayne A.

Amanda C. – Branch Manager – New Brunswick

"I began my journey at Brink’s in 2003 as a Money Room Clerk. Within three months of being hired at Brink’s I was promoted to Chief Money Room Clerk. During my time at Brink’s I held different positions both on the road and in-house. Over time I was promoted to various supervisory roles and in 2022 I became the Branch Manager of New Brunswick Operations. I love the people I work with and meet everyday.
I’m also a mom to twin five-year-old daughters who both have autism, so they keep me very busy."

– Amanda C.

Wen C. – Operations Supervisor – Barrie, ON

"In 2006, I started my journey at Brink’s. I was hired as a part-time ATM guard but ended up as a part time vault clerk, which led to a full-time role in the vault. During my time at Brink’s, I was trained in both road and in-house positions.

My experience at Brink’s has allowed me to grow as a person, as a team member and as a leader. This past year I became an Operations Supervisor. I’m learning so much; being a supervisor comes with great accountability and responsibility but most of all my position allows me to be there for my staff, my co-workers and my customers. I plan to continue to grow within Brinks, one day running my own fleet and staff."

– Wen C.

At Brink’s, our values guide the way we work and are the cornerstone of our winning culture.

Diversity & Inclusion

• We foster an inclusive culture that values people with diverse backgrounds, ideas and perspectives.
• We build a sense of belonging so all employees feel respected, safe and valued.
• We provide equal opportunity to participate and grow.