Brink's Canada Accessibility Plan

General........................................................................................................................... 1

Alternative Formats..................................................................................................... 1

Accessibility Statement................................................................................................... 1

Key Areas and Actions..................................................................................................... 2

Employment................................................................................................................ 2

Built Environment........................................................................................................ 3

Information and Communication Technologies (ICT)................................................... 4

Communications......................................................................................................... 4

Procurement................................................................................................................ 4

Programs and Services................................................................................................ 5

Transportation............................................................................................................. 5

Consultation Process...................................................................................................... 5

Feedback and Continuous Improvement........................................................................ 5

Glossary.......................................................................................................................... 6

General

Position responsible for receiving feedback: Manager, Learning & Development

How the public can contact Brink’s Canada about this plan:

By mail: 95 Browns Line, Etobicoke ON, M8W 3S2

Phone: 1-800-570-2867

E-Mail: brinksncs@brinksinc.com

We will also accept feedback through our social media channels.

Alternative Formats

We will respond to requests for other formats as soon as possible. Brink's commits to supplying them in the following timelines:

Print/Large Print: available within 15 days of the first request.

Braille: available within 45 days of the first request.

Audio (a recording of someone reading the text aloud): available within 45 days of the first request.

Accessibility Statement

At Brink's, we prioritize diversity and inclusion in our workforce. Our proactive practices and diversity and inclusion initiatives ensure that opportunities within Brink's are inclusive and barrier-free. We apply an inclusion lens to our work, ensuring that all individuals have equal access to opportunities and are valued for their unique perspectives and contributions. In alignment with the principles of the Accessible Canada Act, our plan details strategic actions to eliminate barriers and enhance accessibility to better serve our employees, clients, and the public at large.

Brink’s Canada’s vision for inclusivity starts with our two of our foundational guidance pillars – our Code of Ethics and corporate values.

Code of Ethics

Our Code of Ethics lays the foundation for our ethical conduct and provides guidance for how we work. It is built on these four principles of respect:

1. Respect for each other,
2. Respect for Brink’s and its stakeholders,
3. Respect for our customers, and
4. Respect for our communities.

We treat our fellow employees, and everyone with whom we do business, with dignity, respect, and fairness. Our diverse workforce is essential to our business success, and we value the contributions and perspectives that people of different experiences and backgrounds offer. We communicate openly and transparently and actively throughout the organization to build trusted partnerships and achieve the company's goals.

Corporate Value: Diversity and Inclusion

Our Corporate Values guide how decisions are made at Brink’s Canada, Diversity and Inclusion is prioritized through our key goals:

• We foster an inclusive culture that values people with diverse backgrounds, ideas, and perspectives.
• We build a sense of belonging, so all employees feel respected, safe, and valued.
• We provide equal opportunity to take part and grow.

Living our value of diversity and inclusion includes:

• Attracting, retaining and developing employees from all cultural backgrounds and experiences
• Striving for a workforce, at all levels, which is representative of the communities we work in and serve
• Understanding and overcoming our biases
• Seeking different perspectives, learning from each other, and taking intentional steps to improve the make-up and mindset of our organization
• Ensuring our policies and programs are fair and equitable

Key Areas and Actions

Employment

• We are committed to having a team that looks like Canada, and part of that is making sure more people with disabilities are part of our group.
• At the completion of 2022, 1.1% of our employee population self-identified as having a disability.
• In 2023 leaders at Brink’s Canada completed our training program Inclusion for Managers, a live virtual classroom event focused on several key outcomes:
  • Drive awareness of unconscious bias its impact on inclusion
  • How to be able to recognize specific instances of bias in workplace process
  • Find and commit to actions that mitigate the impacts of bias and create greater inclusion
  • Developing confidence to challenge and support others to be more inclusive
  • Understand how inclusion improves our performance

In the next three years we will:

• Launch awareness campaigns to educate all employees about the importance of accessibility and inclusivity in the workplace.
• Deliver specialized training to leaders regularly to ensure understanding of how to implement disability accommodations and foster an inclusive environment.
• Our recruitment teams will be provided with refresher training regularly to ensure a continued focus on inclusivity and accommodation for the diverse needs of all candidates, particularly those with disabilities.
• Continue to ensure job opportunities are posted and available to those with disabilities, as well as ensuring access to accommodation through the recruitment process and employment as asked.
• We will conduct an assessment to enhance the accessibility of the transportation options provided by Brink's Canada, including considerations in the design and build of new vehicles to afford enhance accessibility for our employees.

Built Environment

Brink’s operates in approximately 40 different facilities nationally. Our predominant location type being an active warehouse and garage environment, we have one corporate office location. Facilities are maintained as needed, all new constructions and major renovations at Brink's Canada will be undertaken with a focus on meeting high accessibility standards where possible and have been included in the design and build of our corporate office.

In the next three years we will:

• • Update our emergency evacuation plans to include clear, accessible instructions for people with disabilities, ensuring their safety and comfort.
  • Ensure any buildings updated, leased or bought will be accessible through our existing accessibility standards for these types of projects.

Information and Communication Technologies (ICT)

The Brink’s technology teams oversee many technologies and systems used by employees across our global footprint, as well as those specific to our team in Canada. New systems are implemented with accessibility considerations to ensure ease of use for all users.

Over the next three years we will:

• • Ensure the Brink's Canada website will be compliant with WCAG 2.1 Level AA standards, ensuring it is accessible to all users.
  • We will ensure that all digital tools and platforms used within the company are accessible to employees with varying abilities.

Communications

Brink’s has always endeavoured to ensure communications are accessible, by releasing in multiple languages digitally that allow users to adjust zoom to adjust font sizes, enable colour contrasts or to have software read content to them. In 2023 Brink’s has endeavoured to release more audio-visual content with subtitling to ensure ease of access to users of all abilities. Our employee communication platform, Brink’s Proud reaches users of many abilities, and we will continue to check its functionality to support access to internal communications.

Over the next three years we will:

• • Develop comprehensive guidelines to integrate accessibility practices into all forms of internal and external communications.
  • Review our public messaging to be inclusive and considerate of people with disabilities.

Procurement

Upon review, throughout our procurement process, accessibility has not been a formal consideration. As such, over the next three years, Brink’s will:

• • Introduce accessibility criteria that will be integrated into our procurement policies to ensure that the products and services we buy meet accessibility standards.
  • Supply training and information to employees on how to request and use accessible tools and technologies.

Programs and Services

Brink’s primarily works in service to others by delivery of goods to clients. This may result in our teams interacting with individuals with disabilities, or individuals with disabilities attending our locations.

In the next three years, we will:

• • Ensure programs and services offered by Brink's Canada will be reviewed and changed as necessary to ensure they are accessible to everyone, including those with disabilities.
  • Continuously review and adapt our services to meet evolving accessibility needs and standards.

Transportation

Brink’s transports assorted items in delivery of its services but does not transport people. We will endeavour to ensure our vehicles are assessed for accessibility in review of our employment practices.

Consultation Process

Brink’s recognizes the importance of consultation in the design of plans such as this one. To create this plan, we engaged in consultation processes.

Over the next three years we will:

• Continue consultations through surveys and focus groups with our employees and people with disabilities to help us find existing barriers and gather valuable insights to inform our strategy.

Feedback and Continuous Improvement

We encourage all stakeholders to supply feedback on our Accessibility Plan through multiple channels. This feedback will be integral to our regular reviews and updates of the plan.

Implementation Timeline

• In 2024, we will focus on launching awareness campaigns, starting training programs, and revising relevant policies.
• 2025 will be dedicated to making improvements in our infrastructure and technology to enhance accessibility.
• 2026 will involve a thorough review of our efforts and refinements based on the feedback received.

Glossary

Terms used in this document align with those defined in the Accessible Canada Act:

Accessibility means making things easy to use and access for people with disabilities. It involves creating environments, products, and services in a way that accommodates the diverse needs of individuals with disabilities, ensuring they can participate fully and equally in various aspects of life.

Barrier means anything that gets in the way of people with disabilities fully taking part in society. This can be physical things like buildings, technological issues, attitudes, or policies that make it hard for them to participate equally.

Disability means any condition that makes it difficult for a person to fully participate in society. This includes physical, mental, intellectual, cognitive, learning, communication, or sensory issues, or functional limitations. These conditions can be permanent, temporary, or happen from time to time. When these conditions interact with barriers, they make it challenging for a person to be fully involved in society.